Being that each item is made to order, please allow 2-3 weeks to receive your item. If there is any delays with your order, you will be notified via email.
These are collaborative pieces, where we bring you vision to life. Please email us if you are interested in placing a Custom Order a minimum of 5 weeks before your event.
At Pretty Little Plurmaid, we gladly accept cancellations within the first 24 hours after the order is placed. After that, we can no longer accept cancellations as fabrics have been ordered/cut. Remember: these are all made to order items, so please be courteous of our time.
Returns and Exchanges:
Due to hygienic reasons, we do not allow returns or exchanges. Please feel free to contact us via email if you have any trouble with your item.
Hand wash ONLY with cold water and mild detergent. Hang to dry to keep your item in its original state.