FAQs

Processing time:

Being that each item is made to order, please allow 2-3 weeks to receive your item. If there is any delays with your order, you will be notified via email.

Custom Orders:

These are collaborative pieces, where we bring you vision to life. Please email us if you are interested in placing a Custom Order a minimum of 5 weeks before your event.

Cancellations:

At Pretty Little Plurmaid, we gladly accept cancellations within the first 24 hours after the order is placed. After that, we can no longer accept cancellations as fabrics have been ordered/cut. Remember: these are all made to order items, so please be courteous of our time.

 

Returns and Exchanges:

Due to hygienic reasons, we do not allow returns or exchanges. Please feel free to contact us via email if you have any trouble with your item.

 

Care Instructions:

Hand wash ONLY with cold water and mild detergent. Hang to dry to keep your item in its original state.

 

Size Chart: